Spa Rules & Etiquette
Appointments:
It is suggested that you book your treatment 48 hours in advance, so that you can benefit from the time you prefer, and generously facilitate our organization. Guests can contact reception. Outside customers can contact us by phone: +351 9623887 or by email reservas@cerradodasfontainas.com
Arrival at the SPA:
It is suggested that you arrive at the SPA 10 minutes before the scheduled time. You can also enjoy the Turkish Bath / Sauna before or after your treatment. The delay in your appointment can compromise the following treatments and in this sense, suffer a reduction in time. If you are late, please contact us so we can schedule another time. If you are staying with ours, feel free to use the bathrobe that we provide in your room on your visit to the SPA. We also suggest that you leave your valuables in the room, however, if you prefer, lockers are available in the SPA. We suggest you bring your bikini for water experiences and saunas.
Cancellations and Changes:
If you need to cancel or change your appointment, prior notice is requested the day before. Cancellations on the same day, we reserve the right to charge the full amount.
Health and Special Care:
Pregnancy cases, medical restrictions or any anomalous conditions must be communicated when scheduling your treatment.
Age:
The SPA gym is intended for people over 16 years old to use the saunas and common spaces. Children and teenagers may receive massages with their parents' permission.